Frequently Asked Questions -
In Flow Marketing
We know email marketing can feel overwhelming, especially when you’re juggling everything else in your e-commerce business. That’s why we’re her, to take it off your plate and make it work for you.
Below, you’ll find answers to our most commonly asked questions. If you don’t see what you’re looking for, feel free to get in touch, we’re happy to help!
Getting Started with In Flow Marketing
What exactly does In Flow Marketing do?
We specialise in done-for-you email marketing for e-commerce brands. That means we:
- Set up automated email flows (like welcome sequences, abandoned cart emails, and post-purchase campaigns)
- Create high-converting email campaigns to engage and retain your customers
- Optimise your Klaviyo account to maximise performance and revenue
- Grow your email list with high-quality subscribers
Our goal? To make email marketing your most profitable and stress-free sales channel.
How do I know if my business is a good fit for your services?
We work best with e-commerce businesses that:
- Sell physical products online (Shopify, WooCommerce, BigCommerce, etc.)
- Want to increase revenue through email marketing
- Are too busy to manage email marketing themselves
- Are ready to invest in a done-for-you solution that works
If that sounds like you, let’s chat! Book a free strategy call →
I’m already using Klaviyo, do I still need your help?
Most likely, yes! Many businesses set up Klaviyo but aren’t using it to its full potential.
We’ll:
- Audit and optimise your current email flows
- Improve segmentation and targeting
- Increase open rates, clicks, and conversions
- Ensure you’re getting the best possible ROI from your email list
Even small tweaks can make a massive difference in revenue. Let’s optimise your Klaviyo setup →
I'm not with Klaviyo, can you still help me?
Yes, I can help with migration and setup of Klaviyo account
I also have extensive knowledge of Mailchimp, Flodesk, Mailerlite and ActiveCampaign.
I don’t have an email list yet, can you still help?
Absolutely! We can help you grow your list with high-quality subscribers who are actually interested in your brand.
We’ll set up:
- Lead capture pop-ups that convert visitors into subscribers
- Welcome sequences that nurture new subscribers into customers
- Engaging campaigns that keep your list active and engaged
It’s never too early to start building your email marketing strategy!
How do I get started?
The best way to get started is to book a free strategy call.
We’ll:
- Learn about your business and goals
- Review your current email marketing setup (if you have one)
- Recommend the best package or service for your needs
No pressure, no hard sell—just clear, expert advice on how to grow your sales with email.
Our Services & Packages
What email marketing services do you offer?
We offer three main services:
- Done-for-you email flows & automations (e.g., welcome series, abandoned cart recovery, post-purchase flows)
- High-converting email campaigns (e.g., product launches, sales promos, newsletters)
- Klaviyo audits & optimisation (e.g., improving deliverability, segmentation, and conversions)
We also offer monthly Klaviyo support packages for brands that want ongoing expert email marketing management.
What’s included in your email automation packages?
Each package includes a strategic, high-performing set of automated email flows, designed to bring in consistent revenue with minimal effort.
- Start-Up Essentials Package – For businesses new to email marketing
- Nurture Plus Package – For brands looking to scale their email strategy
- VIP Day Package – A complete email overhaul, done in one day
What’s your VIP Day, and why is it your most popular service?
Our VIP Day is perfect for businesses that want fast, effective email marketing without waiting weeks for results.
In one business day, we set up:
- Custom email templates
- A complete set of automated email flows (welcome series, abandoned cart, post-purchase, etc.)
- A branded pop-up to grow your email list
- A 30-minute follow-up call to ensure everything is running smoothly
It’s our most powerful, high-impact service—giving you fully functioning email marketing in just one day.
Do you offer ongoing email marketing support?
Yes! Our Klaviyo Growth Support Packages are perfect for businesses that want continuous email marketing management, optimisation, and new campaigns every month
- Starter Package – 1 new flow per month + campaign support
- Advanced Package – 2 new flows per month + more in-depth strategy
Pricing & Payments
How much does your email marketing service cost?
We offer a range of tailored email marketing packages to suit different business needs and stages, from foundational email setups to advanced automation and ongoing strategy support. Whether you’re just starting out or looking to scale with fully managed Klaviyo support, we have options designed to match your goals and growth.
To see what’s included in each package and determine the best fit for your business, download our full service and pricing guide, or book a free discovery call to talk through your needs and get a personalised recommendation.
Do you offer payment plans?
Yes! Payment plans are available for our VIP Day and higher-tier packages. If you need a custom plan, just ask—we’re happy to accommodate.
What payment methods do you accept?
We accept:
- Credit/debit card payments
- Bank transfers
- PayPal
Invoices are issued upon booking, and all projects must be paid in full before work begins.
Results & Expectations
How soon will I see results from email marketing?
Most clients start seeing an increase in revenue within weeks of launching their new email strategy.
- Automated flows start working immediately—you’ll recover lost sales, welcome new customers, and increase repeat purchases right away.
- Campaign results vary depending on engagement, list size, and strategy, but with proper segmentation and A/B testing, we typically see open rates and conversions improve within 30 days.
How do you measure success?
We track:
- Open rates
- Click-through rates
- Revenue per email sent
- Customer retention & repeat purchase rates
Every strategy we implement is data-driven and results-focused.
Can you guarantee sales from email marketing?
No ethical marketer can guarantee sales—but what we can guarantee is a strategic, high-converting email system that will give you the best possible chance of increasing revenue.
With the right strategy, email marketing should be one of your top-performing sales channels.
Still Have Questions?
Let’s Chat!
We’re here to make email marketing simple, stress-free, and profitable for your business.
Not sure which package is right for you? Book a free strategy call and we’ll help you find the best fit.