Privacy Policy
This Privacy Policy sets out how In Flow Marketing manages your personal information.
At In Flow Marketing, I’m committed to protecting your privacy and ensuring your personal information is handled with care. This policy outlines how I collect, use, disclose, store and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
You can read more about the APPs on the Office of the Australian Information Commissioner’s website: www.oaic.gov.au
What is Personal Information and why do I collect it?
Personal information is anything that identifies you as an individual. The kind of details I might collect include your name, address, email, phone number and any other contact details.
I collect this information in a number of ways – through direct conversations, contact forms, emails, website interactions (including cookies), and sometimes from publicly available sources or third parties.
I use your personal information to:
- Provide you with my services
- Share relevant information
- Occasionally send marketing updates (only if you’ve agreed to receive them)
You can opt out of my marketing emails at any time by getting in touch via email.
Whenever I collect personal information, I’ll do my best to explain why I need it and how I plan to use it.
Sensitive Information
Sensitive information might include things like your health, background, beliefs or memberships. I will only ever collect this type of information:
- When it’s directly related to providing services
- If you’ve given your permission
- Or when I’m required by law to do so
Third Parties
Where practical, I collect information directly from you. In some cases, I might receive your information via a third party (for example, if you’ve been referred to me). If that happens, I’ll make sure you know what’s been shared.
Disclosure of Personal Information
Your personal information may be shared in the following circumstances:
- When you’ve given your consent
- When required by law
Keeping Your Information Safe
Your privacy is important to me. I take reasonable steps to protect your personal information from misuse, unauthorised access or disclosure.
If your information is no longer needed, I’ll securely destroy or de-identify it. However, client records may be retained for at least 7 years for legal and professional reasons.
Access and Updating Your Information
You have the right to access and correct your personal information. Just send me an email and I’ll assist you.
There’s no fee to access your information, but I may charge a small admin fee if you need a physical copy. I may also ask for identification to ensure your info stays secure.
Keeping Information Accurate
I aim to keep your details up to date. If you notice anything that needs correcting, please let me know as soon as possible so I can fix it.
Changes to This Policy
This policy may be updated from time to time. The most current version will always be available on my website.
Questions or Concerns?
If you have any questions, feedback or concerns about how your personal information is handled, feel free to reach out to me at: